Lightspeed Voice® connects your business, gives you dynamic contact plans, and automates your sales processes so you can maximize your time and stay connected with your customers. Fully Featured Phone and Communications Platform + Automated Sales Performance Tools that Let You be Amazing. Lightspeed Voice® is a VoIP, cloud-based IP telephony provider, founded in 2009 to provide the insurance industry with reliable VoIP and client relationship management (CRM) solutions. Enjoy the communication features of a Fortune 500 company while reducing your telephone-related overhead with VoIP. Our industry compliant Lightspeed Connect system connects agents in multiple locations in a unified communications system. Use our phones, your cell phone or soft phone to connect from anywhere with VoIP. Our Lightspeed Automate processes, customizes client relationship experiences and provides intelligent reporting. We maintain a 99% customer satisfaction rating.